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An open letter to social media skeptics

Australian telegram envelope

Dear Social Media Skeptics

I know you exist.  I recognise that you are out there.  I hear your objections, and they aren’t entirely irrelevant.  Therefore, please indulge me by allowing me to respond.

Let’s start with some pertinent facts about social media:

  • Social media is more than Facebook and Twitter.  It incorporates blogging, LinkedIn, YouTube, iPad and iPhone apps, flickr, Wikipedia, and more.
  • ‘Facebook’ and ‘YouTube’ were the two most searched for terms in Google in Australia in 2010.
  • Social media has overtaken pornography as the number one activity on the web.
  • If Facebook were a country, it would be the third largest, behind India and China.
  • Contrary to popular belief that Facebook is only for tweens, the average age of Facebook users is 38 years old.
  • The fastest growing segment on Facebook is 55-65 year old females.
  • There are more than two million blogs in the world – and 34% of bloggers post their opinion of products and brands.
  • 78% of people trust peer recommendations, only 14% trust advertising.

Still not convinced that social media is for you?  Well, there are some real, tangible, measurable benefits to being active in social media.  Here are my favourite three:

  1. If you are in professional services, you can boost corporate and executive thought leadership – by sharing your industry experience, insight and knowledge, so that people view you and your company as a resource, thereby developing trust.
  2. You can dramatically increase traffic to your company website.  By using social media your presence on search engines will increase.
  3. Regardless of whether you are B2B or B2C, your clients or customers are now searching directly in Facebook and Twitter for brand mentions as a way to find recommendations about a product or service.  If you’re not there, you’re missing out.

And, if you still don’t believe me, take it from author and columnist Erik Qualman:

‎”We don’t have a choice on whether we do social media, the question is how well we do it.”

Yours in socialisation

Anna Streater
facebook.com/annastreater
@annastreater
au.linkedin.com/in/annastreater

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